Frequently Asked Questions

General Question

The Quality Association is a professional organization dedicated to promoting quality assurance, quality control, and continuous improvement across various industries. We provide resources, training, certifications, and networking opportunities for quality professionals.

To become a member, visit our Membership Page and complete the online registration form. We offer various membership levels to suit individuals and organizations.

Members receive access to exclusive resources, discounts on training and certification programs, networking opportunities with industry professionals, and updates on the latest trends and best practices in quality management.

Training and Certification

We offer a wide range of training programs, including introductory courses, advanced workshops, and certification preparation courses in areas such as Six Sigma, Lean, Quality Management Systems (QMS). | Learn More

You can register for our training programs through our Training Page. Select the course you are interested in, complete the registration form, and make the payment online.

 We offer certifications in () | Lean Management, ISO standards, and other quality management areas. For a complete list of certifications, visit our Certification Page.

Events and Networking

We organize a variety of events, including webinars, workshops, conferences, and networking events. Our events are designed to help members stay informed about industry developments and connect with other professionals. | Learn More

 Information about upcoming events can be found on our Events Page. | You can also subscribe to our newsletter to receive updates directly to your inbox.

Resources and Publications

Members have access to a wealth of resources, including industry reports, best practice guides, research papers, and our member-exclusive online library. | Learn More

Yes, we publish a quarterly journal and a monthly newsletter that cover the latest trends, research, and case studies in quality management. Members receive free access to these publications.

Support and Contact

You can contact us through the Contact Us | page on our website. We also have a dedicated support email at

Our headquarters is located at Urafiki Flats, Block K, Second Floor Office No: 12 Morogoro Rd, You can find more details on our Contact Us page.

Membership Renewal and Policies

 To renew your membership, log in to your account on our website, go to the Membership Renewal section, and follow the instructions. You will be able to update your details and make the payment online.

Our refund policy varies depending on the service. For detailed information, please refer to our Refund Policy Page.

Yes, you can upgrade your membership level at any time. Please visit the Membership Page and select the option to upgrade. Follow the instructions to complete the process.